LIGHTWORK
AI fluency for plumbing shops

AI for plumbers who’d rather be on the tools than the paperwork.

Emergency dispatch, quotes, invoices and the follow-up after — it never stops, and it all runs through the office. We train you and your team to hand the repetitive half to AI, on the software you already run.

The bottleneck

The phone rings, and everything after it is manual.

A call comes in, someone triages it, someone quotes it, someone invoices it, someone chases the review and the callback. Every step is a person typing. When the office is slammed, quotes go out late and follow-up just doesn’t happen — that’s booked work and repeat customers walking. AI takes the typing; your people keep the judgement.

What we build with you

Your team, running AI on the daily work.

We don’t hand you a tool and wish you luck. We sit with your crew and your office, on your real jobs, and set each of these up until it works — then you own it.

Dispatch triage & customer texts

Incoming jobs sorted and the “on our way / running late” messages drafted instantly — the office stops living in the inbox.

Quotes drafted on the spot

From the tech’s notes or a voice memo — the estimate is ready before the truck leaves the driveway.

Invoicing & paperwork

Job details turned into a clean invoice and the records that go with it, automatically.

Review & callback follow-up

The happy customer gets asked for the review; the maybe gets a nudge on the quote — in your voice, without anyone remembering to.

Maintenance reminders

Water heaters, backflow tests, the jobs on a clock — customers reminded before they call someone else.

A weekly read on the numbers

Calls booked, quotes converted, what slipped — plain English, every Monday.

On your tools

Built on the software you already run.

No new platform to learn, no data hostage. We wire AI into what your shop uses today.

ServiceTitanJobberHousecall ProSimproQuickBooksYour CRM
Start here

Start by learning it yourselves.

Owner with a team? Team Training: 12 weeks, up to 20 people, on your real work. Everyone leaves running it. Running it on your own? Start with the Owner Intensive. Then we take on the bigger problems one project at a time.

Straight answer: every number on this site is from our own business — we built the machine for ourselves first and run it daily. You’d be a founding client, and that’s why the proof is our own instead of borrowed. See the receipts →